Can we help you?
You have questions about our therapy and special bikes? Here you will find all information about processing, equipment and quality. Our staff will also be happy to assist you personally.
Subject areas
I would like to buy the model x with electric motor, but it is only offered on the model xy. Can I get the motor installed in the model I want?
If this is a model in which a front wheel motor is to be used, then this is of course possible. The version we use is suitable for front wheels from 16 to 28 inches. For this, a surcharge to the standard model calculated. The best thing to do is to ask our team for personal advice.
My dealer does have one of your products in stock, but I would like to try a different model.
Not every local dealer has the ability or space to offer multiple models. However, there are now a large number of specialist shops that stock a wide range of our vehicles for testing. Use our dealer search or contact us. We will be happy to assist you in your search. Click here to go to the dealer locator.
How do you differentiate yourself from cheaper providers?
We have a quality management system according to DIN EN ISO 9001:2000 and the production of the special vehicles is carried out strictly according to legal requirements. Extensive product tests by independent bodies and an in-house roller test stand also ensure safety. In addition, we place great emphasis on sustainability and our in-house quality standards, including
- In-house production, assembly and distribution
- More than 20 years of experience in the production of special bicycle and tricycles
- "Made in Germany" – no foreign imports
- Extremely robust models, some even up to 160 kg
- A diverse product range
- Competent specialist trade partners (Europe-wide)
- An innovative company with a long tradition, where inclusion is a priority
Do you also offer models that can be driven exclusively with electric drive?
Yes we do. For this purpose, a TÜV approval with operating permit is requested for the vehicle. This vehicle may then only be operated with an appropriate driving licence and a valid insurance number plate.
If I buy a model without a motor system, can I have an electric motor retrofitted later?
Retrofitting to an existing model is possible if the installation variant is a front wheel motor. For this, the front wheel size must be between 16 and 28 inches. Please ask your dealer for the respective amount of the surcharge.
I would like to buy the model x with electric motor, but it is only offered on the model xy. Can I get the motor installed in the model I want?
If this is a model in which a front wheel motor is to be used, then this is of course possible. The version we use is suitable for front wheels from 16 to 28 inches. For this, a surcharge to the standard model calculated. The best thing to do is to ask our team for personal advice.
Do you also offer models that can be driven exclusively with electric drive?
Yes we do. For this purpose, a TÜV approval with operating permit is requested for the vehicle. This vehicle may then only be operated with an appropriate driving licence and a valid insurance number plate.
My dealer does have one of your products in stock, but I would like to try a different model.
Not every local dealer has the ability or space to offer multiple models. However, there are now a large number of specialist shops that stock a wide range of our vehicles for testing. Use our dealer search or contact us. We will be happy to assist you in your search. Click here to go to the dealer locator.
If I buy a model without a motor system, can I have an electric motor retrofitted later?
Retrofitting to an existing model is possible if the installation variant is a front wheel motor. For this, the front wheel size must be between 16 and 28 inches. Please ask your dealer for the respective amount of the surcharge.
How do you differentiate yourself from cheaper providers?
We have a quality management system according to DIN EN ISO 9001:2000 and the production of the special vehicles is carried out strictly according to legal requirements. Extensive product tests by independent bodies and an in-house roller test stand also ensure safety. In addition, we place great emphasis on sustainability and our in-house quality standards, including
- In-house production, assembly and distribution
- More than 20 years of experience in the production of special bicycle and tricycles
- "Made in Germany" – no foreign imports
- Extremely robust models, some even up to 160 kg
- A diverse product range
- Competent specialist trade partners (Europe-wide)
- An innovative company with a long tradition, where inclusion is a priority
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