Can we help you?
You have questions about our therapy and special bikes? Here you will find all information about processing, equipment and quality. Our staff will also be happy to assist you personally.
Subject areas
I would like to buy the model x with electric motor, but it is only offered on the model xy. Can I get the motor installed in the model I want?
If this is a model in which a front wheel motor is to be used, then this is of course possible. The version we use is suitable for front wheels from 16 to 28 inches. For this, a surcharge to the standard model calculated. The best thing to do is to ask our team for personal advice.
My dealer does have one of your products in stock, but I would like to try a different model.
Not every local dealer has the ability or space to offer multiple models. However, there are now a large number of specialist shops that stock a wide range of our vehicles for testing. Use our dealer search or contact us. We will be happy to assist you in your search. Click here to go to the dealer locator.
I can't ride a tricycle and have a lot of trouble steering or going straight. I have the impression that the vehicle always pulls to a certain side and does not do what I want.
This feeling is not uncommon, nor is it rare. You share this problem with most people who otherwise ride or have ridden a bicycle in the past – regardless of age or handicap. "Blame" it on your sense of balance, which has been trained to keep your balance while riding a bike. This ability, which is so necessary for riding a bicycle, is not required for riding a tricycle or often proves to be a hindrance. Similar to driving a car, weight shifting is not required when cornering. You don't have to lean into the curve if you want to go around the corner. Instead, you simply steer in the direction you want to go – which is exactly how it is with the tricycle. You don't think you can do it? Try to remember how you already rode a tricycle as a small child. Toddlers can usually ride a tricycle without any problems before learning to ride a bike. For them, the tricycle takes over the balance, they don't know it any other way, have no reservations about it and can therefore move around safely. To give you the confidence you need, we offer helpful support in the form of a video and a detailed guide. More here
Do you also offer models that can be driven exclusively with electric drive?
Yes we do. For this purpose, a TÜV approval with operating permit is requested for the vehicle. This vehicle may then only be operated with an appropriate driving licence and a valid insurance number plate.
I would like to buy a vehicle from you. Do I have to take a test ride?
Absolutely! In principle, we recommend a test ride before any purchase. This ensures that we find the best help for you. A test ride is also especially important for people who want to switch from a bicycle to a tricycle. Our experience has shown that it is precisely here that there are often initial difficulties when it comes to getting used to the new riding behaviour. With a test ride you get an initial feel for your new bike and make sure that you don't buy a "pig in a poke".
How much do your products cost?
This varies and depends on the equipment of the therapy and special bikes. You can get more information about our prices from our support dealers or your local dealer. Here you can find dealers near you.
I would like to buy the model x with electric motor, but it is only offered on the model xy. Can I get the motor installed in the model I want?
If this is a model in which a front wheel motor is to be used, then this is of course possible. The version we use is suitable for front wheels from 16 to 28 inches. For this, a surcharge to the standard model calculated. The best thing to do is to ask our team for personal advice.
Do you also offer models that can be driven exclusively with electric drive?
Yes we do. For this purpose, a TÜV approval with operating permit is requested for the vehicle. This vehicle may then only be operated with an appropriate driving licence and a valid insurance number plate.
My dealer does have one of your products in stock, but I would like to try a different model.
Not every local dealer has the ability or space to offer multiple models. However, there are now a large number of specialist shops that stock a wide range of our vehicles for testing. Use our dealer search or contact us. We will be happy to assist you in your search. Click here to go to the dealer locator.
I would like to buy a vehicle from you. Do I have to take a test ride?
Absolutely! In principle, we recommend a test ride before any purchase. This ensures that we find the best help for you. A test ride is also especially important for people who want to switch from a bicycle to a tricycle. Our experience has shown that it is precisely here that there are often initial difficulties when it comes to getting used to the new riding behaviour. With a test ride you get an initial feel for your new bike and make sure that you don't buy a "pig in a poke".
I can't ride a tricycle and have a lot of trouble steering or going straight. I have the impression that the vehicle always pulls to a certain side and does not do what I want.
This feeling is not uncommon, nor is it rare. You share this problem with most people who otherwise ride or have ridden a bicycle in the past – regardless of age or handicap. "Blame" it on your sense of balance, which has been trained to keep your balance while riding a bike. This ability, which is so necessary for riding a bicycle, is not required for riding a tricycle or often proves to be a hindrance. Similar to driving a car, weight shifting is not required when cornering. You don't have to lean into the curve if you want to go around the corner. Instead, you simply steer in the direction you want to go – which is exactly how it is with the tricycle. You don't think you can do it? Try to remember how you already rode a tricycle as a small child. Toddlers can usually ride a tricycle without any problems before learning to ride a bike. For them, the tricycle takes over the balance, they don't know it any other way, have no reservations about it and can therefore move around safely. To give you the confidence you need, we offer helpful support in the form of a video and a detailed guide. More here
How much do your products cost?
This varies and depends on the equipment of the therapy and special bikes. You can get more information about our prices from our support dealers or your local dealer. Here you can find dealers near you.
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