Can we help you?

For a takeaway product like a DVD or bedding, that can work. However, our bikes are products that require explanation and we would like to give you the best possible advice. In the interest of our customers, we therefore remain 
specialist trade-oriented.

Not every local dealer has the ability or space to offer multiple models. However, there are now a large number of specialist shops that stock a wide range of our vehicles for testing. Use our dealer search or contact us. We will be happy to assist you in your search. Click here to go to the dealer locator.

Absolutely! In principle, we recommend a test ride before any purchase. This ensures that we find the best help for you. A test ride is also especially important for people who want to switch from a bicycle to a tricycle. Our experience has shown that it is precisely here that there are often initial difficulties when it comes to getting used to the new riding behaviour. With a test ride you get an initial feel for your new bike and make sure that you don't buy a "pig in a poke".

Clear answer: Unfortunately not. Don't be fooled by advertising slogans and claims made by other vendors. Health insurance companies can only cover the costs in exceptional cases or if certain conditions are met. This includes, for example, proof of medical necessity, age under 16, etc. So before you buy, be sure to talk to your health insurance company first and clarify any cost coverage. You will also find out all the necessary information about the requirements and the exact procedures for submitting an application.

No, you do not need it, because – unless otherwise requested – we deliver all vehicles only in combination with pedal assistance. This means that the electric motor only provides assistance when you actively pedal. A speed higher than 6 km/h is not possible without pedal assistance (so-called pedelec system) and is therefore not subject to a driving licence or insurance.

We have a quality management system according to DIN EN ISO 9001:2000 and the production of the special vehicles is carried out strictly according to legal requirements. Extensive product tests by independent bodies and an in-house roller test stand also ensure safety. In addition, we place great emphasis on sustainability and our in-house quality standards, including

• In-house production, assembly and distribution
• More than 20 years of experience in the production of special bicycle and tricycles
• "Made in Germany" – no foreign imports
• Extremely robust models, some even up to 160 kg
• A diverse product range
• Competent specialist trade partners (Europe-wide)
• An innovative company with a long tradition, where inclusion is a priority