FAQ

Can we help you?

You have questions about our therapy and special bikes? Here you will find all information about processing, equipment and quality. Our staff will also be happy to assist you personally.

Subject areas

No, you do not need it, because – unless otherwise requested – we deliver all vehicles only in combination with pedal assistance. This means that the electric motor only provides assistance when you actively pedal. A speed higher than 6 km/h is not possible without pedal assistance (so-called pedelec system) and is therefore not subject to a driving licence or insurance.

We have a quality management system according to DIN EN ISO 9001:2000 and the production of the special vehicles is carried out strictly according to legal requirements. Extensive product tests by independent bodies and an in-house roller test stand also ensure safety. In addition, we place great emphasis on sustainability and our in-house quality standards, including

  • In-house production, assembly and distribution
  • More than 20 years of experience in the production of special bicycle and tricycles
  • "Made in Germany" – no foreign imports
  • Extremely robust models, some even up to 160 kg
  • A diverse product range
  • Competent specialist trade partners (Europe-wide)
  • An innovative company with a long tradition, where inclusion is a priority

Retrofitting to an existing model is possible if the installation variant is a front wheel motor. For this, the front wheel size must be between 16 and 28 inches. Please ask your dealer for the respective amount of the surcharge.

No, you do not need it, because – unless otherwise requested – we deliver all vehicles only in combination with pedal assistance. This means that the electric motor only provides assistance when you actively pedal. A speed higher than 6 km/h is not possible without pedal assistance (so-called pedelec system) and is therefore not subject to a driving licence or insurance.

Retrofitting to an existing model is possible if the installation variant is a front wheel motor. For this, the front wheel size must be between 16 and 28 inches. Please ask your dealer for the respective amount of the surcharge.

We have a quality management system according to DIN EN ISO 9001:2000 and the production of the special vehicles is carried out strictly according to legal requirements. Extensive product tests by independent bodies and an in-house roller test stand also ensure safety. In addition, we place great emphasis on sustainability and our in-house quality standards, including

  • In-house production, assembly and distribution
  • More than 20 years of experience in the production of special bicycle and tricycles
  • "Made in Germany" – no foreign imports
  • Extremely robust models, some even up to 160 kg
  • A diverse product range
  • Competent specialist trade partners (Europe-wide)
  • An innovative company with a long tradition, where inclusion is a priority

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